TIPS Training

About TIPS:   TIPS (Training for Intervention Procedures) is a dynamic, skills-based training program designed to prevent intoxication, drunk driving and underage drinking by enhancing the fundamental "people skills" of servers, sellers and consumers of alcohol. TIPS gives individuals the knowledge and confidence they need to recognize potential alcohol-related problems and intervene to prevent alcohol-related tragedies.

TIPS training sessions vary in length from two to five hours. Eight customized versions of the program address concerns specific to the environment.

TIPS sessions can be administered through a certified TIPS Trainer or through eTIPS, an online training program. Training conducted by a trainer is implemented through video and printed materials to facilitate discussion of the course content. Course material is presented in three sections: Information, Skills Training and Practice/Rehearsal.

Training conducted through eTIPS is implemented through a computer and served over the web. eTIPS Training is self-paced and can be administered at anytime.

At the end of either type session, participants complete a multiple-choice exam. Participants who pass the exam receive a certification card, valid for three years in most areas. Exams, grades and other relevant information are maintained online for review.

 

How TIPS Works

 

TIPS training is the most effective way to get the skills and knowledge you need to make sound decisions about alcohol sales and service. TIPS training gives you proven strategies for dealing with every alcohol-related situation.

TIPS is also committed to providing you the best options for training in the format most suited to your needs. With TIPS, you have three quality options: Train-the-Trainer Workshops, In-Classroom Sessions and eTIPS Online Training.

Option 1: Train-the-Trainer Workshop| Option 2: In-Classroom Sessions| Option 3: eTIPS Online Training

 

Our Programs

 

TIPS for On Premise
The On Premise program, our core program, is a five-hour program designed for servers at restaurants, bars, hotels or any other establishment where alcohol is consumed on the premises. Employees learn strategies for serving alcohol responsibly while providing the best possible customer service.

TIPS for Off Premise
The Off Premise program is a three-hour program addressing the sale of alcohol at grocery stores, liquor stores, convenience stores and package stores. Clerks learn strategies for preventing illegal alcohol sales to underage and/or intoxicated patrons.

TIPS for Concessions
The Concessions program is a three-hour program for environments such as stadiums, arenas, theaters, concert halls, fairs, amusement parks and festivals. The focus of this program is on assessing patrons in a short period of time to prevent illegal alcohol sales.

TIPS for Gaming
The Gaming program is a five-hour program used by casinos, riverboats and gambling halls. This program focuses on the issues presented by guests receiving complimentary cocktails while gambling, as well as guests staying on property.

eTIPS On Premise
A new online certification program for on premise establishments. It is a self-paced, web-based program designed for servers at restaurants, bars, hotels or any other establishment where alcohol is consumed on the premises. Employees learn strategies for serving alcohol responsibly while providing the best possible customer service.

eTIPS Off Premise
Like eTIPS for On Premise, eTIPS for Off Premise is a new online certification program for off premise establishments. It is a self-paced, web-based program that addresses the sale of alcohol at grocery stores, liquor stores, convenience stores and package stores. Clerks learn strategies for preventing illegal alcohol sales to underage and/or intoxicated patrons.

eTIPS Gaming
eTIPS for Gaming is our latest online certification program designed specifically for employees that work in casinos, riverboats, race tracks, and gambling halls. It is a self-paced, web-based program that addresses the challenges of serving and selling alcohol in a casino environment. Employees learn strategies for serving and selling alcohol responsibly while providing the best possible customer service.

TIPS for the University
The University program is a 2.5 hour program tailored for students at universities and colleges. This program gives students the skills they need to intervene with their peers in social situations to prevent alcohol-related incidents.

TIPS for Seniors
The Seniors program is a two-hour program specifically for senior citizens. This program focuses on the special challenges alcohol consumption can pose for the elderly. Participants gain knowledge about intervention strategies targeted to this segment of the population.

CAST
The CAST program is a self-paced, self-taught certification program that addresses the sale of alcohol at grocery stores, liquor stores, convenience stores and package stores. Clerks learn strategies for preventing illegal alcohol sales to underage and/or intoxicated patrons.
 

 

Get Training

 

We offer two levels of training: Trainer and Participant.
Not sure what you want? Assess your needs.

  • Become a TIPS-certified trainer if you want to train servers and other individuals in the TIPS program. To become a TIPS-certified trainer you must successfully complete a two-day train-the-trainer workshop.

 

  • Become a TIPS-certified participant if you routinely sell or serve alcohol, or interact regularly in situations where people may get into trouble with alcohol. To become certified as a TIPS server or seller, you have the following options:

    1. View scheduled TIPS sessionsand register for a session in your area.

    2. Request trainingto initiate contact with certified TIPS trainers in your area
      who will contact you via email.

    3. Complete online trainingwith eTIPS.

    4. Contact TIPS at 1-800-438-8477 or email the Sales Department.